We have reactivated this users account, however, changing the prices of the final prices paid after coupons/discounts/savings (like *** ExtraBucks) have been applied, will result in deactivation. The *** receipts in question list these savings as Manufacturer Coupons. All points awarded for completed offers and individual items will use this process. Fetch recognizes the final paid item price, pre-tax and after all other coupons/discounts/savings (like *** ExtraBucks) have been applied. This user was changing prices on their *** receipts. We reviewed this user's account and the activity in question. Hello! Thank you for reaching out to the Fetch team! I just want the money I worked hard to earn. I had ***** points which is equivalent to approximately $75.00. The only thing I was requesting was for the products I purchased to be credited for the price I paid for them.
They stated it was because I was changing my products from non participating brand items to participating brand items which is not true. When it hadn't been approved in 5 days I contacted Fetch to see what was taking so long and that is when they told me my account had been deactivated and I would not be receiving any of the money I had earned from their app.
I tried to cash out some of my reward money for a CVS gift card. I have been requesting that Fetch use the purchase price to track toward my rewards. If I use enough ECB's to cover my subtotal the receipt will reflect that I paid pennies for each item purchased. This is considered a form of payment not a coupon. The coupon savings include ECB's *********** Bucks - their CVS money you can earn). At CVS their receipts show purchase price and coupon savings under each product purchased. ******* Paris mascara or they weren't crediting my account for the full purchase price. I have had to have 4 CVS receipts resubmitted for review because they either weren't tracking my purchases toward a reward ie. I have been using the Fetch Rewards app for approximately 3 years.
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